General

Viking International Phototours reserves the right to cancel bookings, change assigned tour guides, prices and tours being sold without prior notice. We reserve the right to change itineraries and/or schedules if deemed necessary because of road conditions, severe weather or any other unforeseen circumstances. Bookings can be confirmed before the start of tour by sending us an email at info@vip-ehf.com or by calling us at +354 855 1191 (Iceland) or +1-615-305-2760 (USA).

Payments Accepted

We accept payments through Zelle and Paypal, as well as Visa, MasterCard, American Express and Discover.  A 20% deposit is required to secure your booking.  Full payment is due on the day of the actual tour.

Booking procedure

All booking requests will be processed within 48-72 hours. Please include the preferred dates, tour guides and tour or custom itinerary requests. We will process booking requests in the order that they were received. Due to extremely high demand, not all tour guides and tour options may be available on your preferred dates. A surcharge can be added during peak season for incidental fees, special booking requests, and preferred tour guide options. If the preferred tour and services is not available, a service representative will be in contact with you about alternative tour options. All tours are done with Viking International Phototours or if necessary, with one of our trusted tour operator partners.

Cancellation Policy

The buyer can cancel anytime 90 days prior to the tour date for a full refund. After this period has lapsed, cancellation requests and refunds will be processed according to the cancellation policy table below. Within the 90 day period, the buyer must provide proof to show legitimate reasons for the booking request cancellation.

Greater than 90 days from the start date of the Workshop: full refund 
60 days or more: 75% refund
30 days or more: 50% refund
Less than 30 days: no refund

Viking International Phototours may cancel tours due to force major or impossible weather conditions where safety of the buyer cannot be guaranteed. Customers will receive a full refund or credit in case of operator cancellation. We highly recommend that you obtain Trip Cancellation & Travel Insurance after booking your trip. Please contact us for any additional questions with regards to our cancellation and refund policy.

Pricing Policy

Please note that the tour prices listed on our website can change without prior notice. Surcharges and additional fees can be added during peak season for special requests, custom tours, preferred tour guide options and other tour add-ons. If there are any additional fees, Viking International Phototours will communicate these to the buyer prior to confirming any booking requests.

Taxes and fees

All prices on the website include VAT and invoices are issued with VAT as well.

Confidentiality

Viking International Phototours respects our clients privacy rights and will hold all information from the buyer in relation to the purchase as confidential. Under no circumstances will information be handed to a third party, except as required for billing and regular tour operations (e.g. hotel reservations, etc.).

Insurance

We advise all our clients to purchase a comprehensive travel insurance before traveling to minimize potential personal loss during your trip. Viking International Phototours will not be held liable for any loss, damage, injuries, illness or death during your tour. We will not be held responsible for changes in tour schedules because of weather or other natural calamity.